Privacy Policy

This Privacy Policy explains how TweakShift collects, uses, stores, shares, and protects information when you visit tweakshift.com, purchase a plan, contact support, download TweakShift Classic or AI Engine, or use our related services.

By using our website or software, you agree to the data practices described in this Privacy Policy. If you do not agree, please do not use our website or software.

We may collect information that you provide directly to us, information collected automatically when you use our website, and limited information required to deliver digital products and support.

Name, email address, and contact details you provide during purchase, support, or communication.

Order information such as product purchased, plan type, purchase date, license status, and transaction reference.

Support information such as messages, screenshots, error details, Windows version, or system details you choose to share.

Website usage information such as pages visited, browser type, device type, IP address, approximate location, referring website, and interaction data.

Software-related diagnostic information such as app version, activation status, feature usage, crash information, or basic compatibility details where needed to provide support and improve the product.

Payments made through TweakShift are processed by Freemius , our trusted third-party payment provider. We do not directly store your full credit card, debit card, or bank account details on our servers.

Freemius may collect and process information required to complete the transaction, prevent fraud, calculate taxes, issue receipts, and handle disputes or refunds. This may include your name, email address, billing address, payment method details, IP address, and transaction information.

Your payment is subject to the privacy policy and terms of Freemius as shown at checkout.

We use collected information only for legitimate product, business, security, and support purposes, including to:

Provide, activate, maintain, and improve TweakShift Classic and AI Engine.

Process purchases, deliver licenses, send receipts, and manage orders.

Respond to support requests, troubleshoot technical issues, and provide customer service.

Detect, prevent, and investigate fraud, abuse, license sharing, unauthorized resale, security issues, or policy violations.

Improve website performance, product features, user experience, and compatibility.

Send important service messages such as license updates, policy updates, security notices, or purchase-related information.

Comply with legal, tax, accounting, payment processor, or regulatory requirements.

We may use cookies, pixels, analytics scripts, and similar technologies to keep the website working, improve performance, remember preferences, analyze traffic, measure conversions, and protect against fraud or abuse.

Essential website functionality.

Security, checkout, and fraud prevention.

Analytics and traffic measurement.

Remembering preferences and improving user experience.

Marketing performance and conversion tracking where applicable.

You can control or disable cookies through your browser settings. Some parts of the website or checkout may not function properly if essential cookies are disabled.

We may use trusted third-party service providers to operate our website, process payments (Freemius), deliver software, manage licenses, provide support, analyze performance, send emails, host files, detect fraud, or improve our services. Third-party providers are only given access to information necessary to perform their services and are responsible for their own privacy practices.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing access to purchased products, maintaining licenses, resolving support requests, preventing fraud, complying with tax and legal obligations, and improving our services.

Order, license, billing, and support records may be retained for longer where required for accounting, legal, dispute, fraud prevention, or compliance purposes.

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, software, server, or online transmission method is 100% secure. We cannot guarantee absolute security, but we work to protect your data using reasonable safeguards and trusted service providers.

You are responsible for keeping your own email account, license information, device, and passwords secure.

Depending on your location, you may have rights regarding your personal information. These may include the right to request access, correction, or deletion of your personal information; object to or restrict certain types of processing; withdraw consent where processing is based on consent; and request a copy of your data in a portable format where applicable.

To make a privacy request, contact us using the email address provided below. We may need to verify your identity before processing your request.

We may send you emails related to your purchase, license, download, TweakShift Classic or AI Engine updates, support requests, security notices, policy updates, or important service information.

If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link in the email or by contacting us. Transactional and service-related emails may still be sent when necessary for your purchase or account.

Because we may use global hosting providers, payment processors, analytics tools, support platforms, and cloud services, your information may be processed in countries other than your own. When data is transferred internationally, we rely on appropriate safeguards provided by our service providers and applicable legal mechanisms where required.

Our website, software, and paid products are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it where required.

TweakShift Classic and AI Engine may use limited diagnostic or compatibility information to help activate licenses, improve features, troubleshoot issues, prevent abuse, and maintain product security. This may include software version, activation status, license validation result, feature usage, crash details, Windows version, or basic device compatibility information.

AI Engine uses hardware scan data such as CPU, GPU, RAM, storage, and network information solely to generate relevant optimization picks for your system. Its integrated gaming-session features may also scan running processes and services locally to show what stays active and what may be temporarily stopped. Hardware, process, and service scan data is processed locally and is not transmitted to our servers or stored externally.

We do not intentionally collect your personal files, passwords, private documents, browser history, or sensitive personal content through any of our tools.

Sell your personal information to third parties.

Store your full card details on our own servers.

Use software diagnostics to intentionally collect personal files, passwords, or browser history.

Transmit AI Engine hardware, process, or service scan data to external servers.

Require unnecessary sensitive personal information to use any product.

Share customer data publicly.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, payment processor requirements, security improvements, or business updates. When we update this policy, we will revise the effective date on this page. Continued use of any TweakShift product after changes are posted means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy, your data, privacy rights, product support, billing, or security concerns, contact us at:

By using tweakshift.com, purchasing a plan, downloading TweakShift Classic or AI Engine, or using our software, you confirm that you have read and understood this Privacy Policy.