Refund Policy

You may be eligible for a refund if your request is submitted within 7 days of purchase and meets the following conditions:

TweakShift Classic or AI Engine is not functioning as intended due to a genuine technical issue.

You have contacted our support team and provided details about the issue.

You have allowed reasonable time for troubleshooting and support assistance.

Our support team is unable to resolve the issue after reasonable troubleshooting.

Refund approval is not automatic. Each request is reviewed based on the issue, product access, troubleshooting history, and the information provided by the customer.

Refunds may not be issued in the following situations:

Change of mind after purchase.

Purchase made by mistake without reviewing the product details.

Performance expectations that vary because of hardware, Windows configuration, drivers, games, or third-party software.

AI Engine hardware scans, optimization picks, or gaming-session performance not matching personal expectations where the tool functions correctly.

Issues caused by unsupported systems, modified Windows installations, external tools, malware, or corrupted system files.

Refusal to follow reasonable troubleshooting steps provided by our support team.

Requests submitted after the 7-day refund window has expired.

TweakShift Classic and AI Engine are digital software products. After purchase, access to the software, license, or subscription may be provided digitally and may become available immediately.

Due to the nature of digital software, refund requests are reviewed carefully to prevent abuse while still protecting customers who experience genuine technical problems that cannot be resolved.

We strongly recommend trying the free versions of both tools before purchasing a paid plan. This helps you test the interface, check compatibility, and understand how each product works on your system.

TweakShift Classic Free — 22 starter tweaks, no payment required.

AI Engine Free — test the interface, hardware detection, and available basic features.

Upgrade only when you are satisfied with compatibility and features.

To request a refund, please contact our support team within 7 days of your purchase. To help us review your request faster, include:

Your order ID or purchase email address.

Which product and plan — TweakShift Classic Premium or an AI Engine Monthly, Annual, or Lifetime plan.

A clear description of the technical issue.

Screenshots, error messages, or screen recordings if available.

Your Windows version and basic system information if relevant.

We normally aim to respond within 24–48 hours, although response times may vary depending on request volume.

If you are experiencing a technical issue with any TweakShift product, please contact us before requesting a refund. Our support team will do its best to help you resolve the problem.

We may update this Refund Policy from time to time to reflect product changes, legal requirements, or payment processor requirements. Any updates will be posted on this page with the latest effective date. Continued use of any TweakShift product after policy updates means you accept the updated policy.